The Renters’ Rights Act is Here
What Estate Agents and Property Managers Need to Know. The Renters’ Rights Act 2025 came into force on 1st May 2026 and represents the biggest shake-up to the private rented sector in more than 30 years. For estate agents, letting agents, and property managers across England, the changes are significant, immediate, and non-negotiable. If your […]
Why Estate Agents use Orca
Whether it’s handling your call overflow or holding the fort while you’re out of the office. Orca provides tailored services for you and your business, no matter how you utilise us. We wouldn’t expect anyone to just sign-up though. You can trial the services for 7 days, no contract, no expectation. Call Overflow Our standard procedure is to capture the calls you can’t answer, if that’s due to […]
Whitegates Testimonial
Whitegates We had the pleasure of meeting Chris Hamill, the Director of Whitegates Wrexham. He reached out to us because he wanted to come down to the Orca office and hand deliver a present to one of our PAs for her exceptional service. Claire Davies was the PA who answered the phone on behalf of […]
How 24/7 Call Answering Services Can Significantly Improve Your Estate Agency’s Success
In the fast-paced world of estate agency, every missed call could mean a lost valuation request, a missed buyer enquiry, or a frustrated landlord. With competition fierce, offering consistent, professional communication is crucial to standing out. Orca’s 24/7 call answering and live chat services ensure your estate agency never misses an opportunity—day or night. Why Estate Agents […]