We’ll handle booking in clients, from viewings to appointments and anything in between.

One of Orca's team member sat at is desk in a blue blazer, working on a laptop

Hundreds of Clients

Take it from the range of businesses of all shapes and sizes and have formed excellent partnerships within a variety of sectors.

Core Business Hours

Capturing your missed calls during our standard working hours (8am-8pm).

Out of Hours

A dedicated team answering, triaging, and providing solutions for you during the night, weekends, or seasonal periods.

Orca’s diary management service keeps your schedule organised, accurate, and stress-free, acting as a seamless extension of your team. As a professional virtual receptionist, we handle bookings, amendments, and cancellations in real time, ensuring your calendar is always up to date.

Our online diary management service reduces admin workload, prevents double bookings, and ensures a smooth experience for your customers. Whether you need full support or overflow cover, our appointment management service adapts to your business needs.

A reliable receptionist service that works with your systems and processes, we also act as a smarter alternative to traditional diary management tools, helping you stay responsive and in control without missing opportunities.

Our system allows us to handle your diary management needs from house viewings to patient appointments

Step one

Our dedicated team are expertly trained to seamlessly manage your schedule, eliminating inefficiencies and duplications.

Step two

The user will choose a time, place, or other requirement for setting up an appointment with you and your business, then our team will communicate with them and let them know your availability, letting them choose what best suits both of you.

Step three

They are booked in, and we feed back to you via our CRM system, allowing you to see what appointments or viewings have been made, allowing you to prepare for them in good time.

Check out what other services we provide

Discover even more ways we can help! Explore our range of additional services.

Live Chat

Handling messages and enquires away from the phones.

Outbound Campaigns

Explore our out-reach services to expand your business.

Family run business

UK-wide outreach

A focus on customer service

We provide call answering services to some of the biggest and busiest businesses in the country, why don’t you give us a go?

Don't take it from us...

Take it from the range of businesses of all shapes and sizes and have formed excellent partnerships within a variety of sectors. 

Join hundreds of businesses seizing every opportunity

By choosing Orca as your call answering service partner, you’ll ensure every call is answered by a friendly and attentive team member. We are committed to providing the highest level of service to every person we interact with on your behalf.