Cookies Policy
Last updated: 26/10/2025
Version: 2.1
Orca Business Support Limited
Registered Office: 8 Wilkinson Business Park, Wrexham, LL13 9AE
Website: www.weareorca.com
1. Scope & Definition
This Cookies Policy applies to the website www.weareorca.com (“our website”).
In this document:
• “We”, “our” or “us” refers to Orca Business Support Limited.
• “You” and “your” refer to any visitor or user of our website.
This policy explains how we use cookies and similar technologies to make our website work properly, to understand how it’s used, and to support marketing and communications activity.
2. What are Cookies?
A cookie is a small text file placed on your device (computer, mobile or tablet) when you visit a website. Cookies allow a website to recognise your device and store information about your preferences or past actions.
They can:
• Help the website work as intended
• Remember your preferences
• Analyse how people use the site
• Enable marketing or remarketing activity
You can control which cookies are set through your browser settings or by using our cookie preference tool.
3. How We Use Cookies
We use cookies for several key reasons:
• Website functionality – to keep the website working smoothly.
• Performance and analytics – to understand how visitors use our website so we can
Version 2.1 | Orca Business Support Limited | Cookies Policy | Compliant with UK GDPR & PECR improve it.
• Marketing and advertising – to deliver relevant messages and campaigns.
• Live chat & lead generation – to support communication with site visitors.
We do not use cookies to access information on your device other than the data you
choose to share with us.
4. Types of Cookies We Use
Cookie Type: Strictly Necessary
Description: Essential for our website to function properly (e.g. load balancing, security, consent preferences).
Example: CookieConsent
Cookie Type: Performance & Analytics
Description: Help us understand how visitors use our site so we can improve navigation and content.
Example:Google Analytics (_ga)
Cookie Type: Functionality
Description:Remember preferences (such as language or region)and enhance the user experience.
Example: language_preference
Cookie Type: Marketing / Targeting
Description: Help us deliver relevant advertising across platforms and track campaign performance.
Example: Meta Pixel (_fbp)
Cookie Type: Live Chat / Form Cookies
Description: Support communication between visitors and our team through chat tools or forms.
Example:chat_session_id
5. Third-Party Cookies
Some cookies are set by third parties — for example:
• Google Analytics (analytics and site performance)
• Meta Pixel (Facebook/Instagram advertising)
• Microsoft Clarity (session replay & behavioural insight, if activated) Version 2.1 | Orca Business Support Limited | Cookies Policy | Compliant with UK GDPR & PECR
These providers have their own privacy and cookies policies, which we recommend
reviewing.
6. How We Get Your Consent
When you first visit our site, you’ll see a cookie banner that allows you to:
• Accept all cookies
• Reject non-essential cookies
• Customise your preferences
Non-essential cookies are OFF by default. We only set them after you provide consent. Rejecting must be as easy as accepting. You can change or withdraw your consent at any time through the cookie settings link in the footer or via your browser.
We keep a record of your consent status, preferences, and the date/time it was given to meet our legal obligations.
7. Managing Cookies in Your Browser
You can also manage cookies directly in your browser:
• Google Chrome – https://support.google.com/chrome/answer/95647
• Microsoft Edge – https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-inmicrosoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
• Firefox – https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
• Safari – https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Blocking or deleting some cookies may affect the functionality of our site.
8. Remarketing & Advertising
We may use cookies from advertising partners such as Meta or Google Ads to:
• Show relevant ads to people who’ve visited our site
• Measure how campaigns perform
• Understand the types of content people engage with
These activities are always subject to consent, and you can opt out at any time.
9. Strictly Necessary Cookies
We only set cookies without consent where they are strictly necessary to provide a service you request or for communication over the network. All other cookies require your consent in line with PECR and UK GDPR.
10. Legal Updates
We follow ICO guidance and UK GDPR/PECR regulations. If cookie or consent rules change (e.g. under new UK data law), we will update this policy accordingly. This ensures our approach remains fully compliant with legal requirements.
11. Contact Us
If you have any questions about how we use cookies or your personal data, contact us at:
info@weareorca.com
Orca Business Support Limited, 8 Wilkinson Business Park, Wrexham, LL13 9AE