Whether you want time to focus on your business, try something new, or switch from a competitor. Orca call answering and live chat is the solutions for you.
We provide high-quality call answering solutions that integrate seamlessly with your business, ensuring that the calls we answer on your behalf are handled exactly as you want.
Customer Service
Our priority is giving your customers, or clients, the best possible customer service. Our PAs are always friendly and polite, following the directions you provide to answer questions and gather information, as needed, to assist you. We understand how important it is to have a friendly and understanding person on the other end of the phone, because maintaining good relationships with customers is what keeps them coming back.
Never Miss a Call
When you use Orca’s call answering service, you have a team of personal assistants assigned to your call line 24/7. When a customer calls, and the phone rings out, you risk them picking up the phone for a competitor or leaving a bad review. So why risk it?
Streamlining Business
You’ll have time freed up in the day to focus on other priorities. Whether that is being out of the office during the day, or having an afternoon of focus to get through work. With your calls answered, you’ll have a bit more freedom to tackle other jobs.
Cost Savings
Another huge benefit of hiring Orca is the savings you’ll make. Depending on the package deal you go with, we will figure out a package that best suits the number of calls you receive. We’ll do this through our 7 day free trial. During that trial period, we will see how many calls you recieve, how long they last, and the information we take down, and give you a package price depending on those factors. This could ultimately be far less of an expense than hiring someone in-house to answer calls for you. It can also save the time of the person currently doing that job.
Other Services
As well as call answering, we offer other services.
- Our live chat feature has PAs active on your site answering queries and replying to customers.
- Diary management is our way to streamline your booking process, capturing when customers or clients want to visit in branch.
- Finally, our outbound campaigns are a service beneficial to those of you who want to reach out to desired customers using our specialist outbound team.
If this sounds like something you could use as you hit the ground running this year, then don’t hesitate to get in touch. Our sales team will be in contact with you to set up a 7 day trial, and we’ll go from there!