Diary Management and Appointment Booking Services in UK

Stay Organised with our Diary Management

We’ll handle booking in clients, from viewings to appointments and anything in between.

Hundreds of Clients

Take it from the range of businesses of all shapes and sizes and have formed excellent partnerships within a variety of sectors.

Core Business Hours

Capturing your missed calls during our standard working hours (8am-8pm).

Out of Hours

A dedicated team answering, triaging, and providing solutions for you clients.

How we handle your diary

Our system allows us to handle your diary management needs from house viewings to patient appointments

Step one

Our dedicated team are expertly trained to seamlessly manage your schedule, eliminating inefficiencies and duplications.

Step two

The user will choose a time, place, or other requirement for setting up an appointment with you and your business, then our team will communicate with them and let them know your availability, letting them choose what best suits both of you.

Step three

They are booked in, and we feed back to you via our CRM system, allowing you to see what appointments or viewings have been made, allowing you to prepare for them in good time.

Why Orca?

Family run business

UK-wide outreach

A focus on customer service

We provide call answering services to some of the biggest and busiest businesses in the country, why don’t you give us a go?

Don't take it from us...

Take it from the range of businesses of all shapes and sizes and have formed excellent partnerships within a variety of sectors.

Property

“Lovely company to deal with, always helpful and quick to respond to any queries. Their call handlers are well trained and provide a professional service.”

Secondary Health (Dental)

“I have received an exceptional experience from Stuart and the team at Orca. From the moment I reached out, they were incredibly helpful, responsive, and supportive. They took the time to thoroughly address all my requirements and providing attention to detail at every step I truly appreciate the professionalism and care they always provide. I feel valued as a customer and will definitely continue to support this company. Thank you for making my experience so positive!”

Property

“I have been using Orca for the last 15+ years. They provide an excellent service at a very fair price compared to other suppliers. The staff are friendly and always go beyond to help. I highly recommend their services.”

Automotive

“Orca have answered our calls for my automotive business for 18 months now, they’ve been great. If I have any issues Emma and the rest of the customer service team are always available to support.”

Legal

“We have worked with Orca as a virtual receptionist for several years and have always found them to be accommodating, helpful, and good value. We receive hundreds of calls per week, and Orca captures the overflow, avoiding any calls being missed, maintaining our clients’ best interests at all times.”

Automotive

“Orca has been a fantastic solution for our business, especially when we’re unable to answer calls. The team is always professional, open, and incredibly accommodating. Their service has helped streamline our communication and keep things running smoothly.”

Check out what other services we provide

Discover even more ways we can help! Explore our range of additional services.

Join hundreds of businesses seizing every opportunity

By choosing Orca as your call answering service partner, you’ll ensure every call is answered by a friendly and attentive team member. We are committed to providing the highest level of service to every person we interact with on your behalf.